2.2 Technical Information

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: App interactions, feature usage, session duration.
• Location Data: General location (city/province level) for job matching.

2.3 Third-Party Data

• Job Data: Information from CareerJet API for job listings.
• Course Data: Educational content from partner institutions.
• Bursary Data: Funding opportunities from external databases.

3.2 Service Improvement

• Analyze usage patterns to improve app functionality
• Develop new features based on user needs
• Ensure platform security and prevent fraud

3.3 Communications

• Send important account notifications
• Share relevant job and bursary opportunities
• Provide customer support

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

• Job Platforms:Share application data with employers (with your consent)
• Educational Partners: Share enrollment data with course providers
• Bursary Organizations: Share application data with funding bodies
• Analytics Services: Anonymized usage data for app improvement

5. Data Security

5.1 Security Measures

We may disclose information when required by law or to:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Limited employee access on need-to-know basis

5.2 Data Breach Protocol

• Immediate investigation and containment
• Notification to affected users within 72 hours
• Reporting to relevant authorities as required
• Implementation of additional safeguards

6.2 Communication Preferences

• Opt-out of promotional communications
• Choose notification types and frequency
• Manage privacy settings within the app

6.3 Location Services

• Control location data sharing through device settings
• Choose granularity of location information shared

7. POPIA Compliance (South Africa)

As a South African-based platform, we comply with the Protection of Personal Information Act (POPIA).

7.1 Lawful Processing

• Processing based on consent, legitimate interest, or legal obligation.
• Clear purpose specification for all data collection.
• Data minimisation—collecting only necessary information.

7.2 Data Subject Rights

• Right to be notified of data collection.
• Right to access personal information.
• Right to correction or deletion.
• Right to object to processing.
• Right to data portability.

7.3 Information Officer

Contact: privacy@skillsbridge.co.za

Role:Handle privacy inquiries and POPIA compliance

8. International Data Transfers

8.1 Cross-Border Processing

Some services process data outside South Africa. We ensure:

• Adequate protection levels for international transfers.
• Appropriate safeguards and contractual protections.
• Compliance with South Africa's data protection laws.

9. Children's Privacy

9.1 Age Restrictions

• Service is intended for users 16 years and older.
• Parental consent required for users under 18
• Special protections for minor users

9.2 Educational Context

• School-supervised access allowed with institutional consentService is intended for users 16 years and older.
• Limited data collection for educational users
• Enhanced security for minor user accounts

10. Cookies and Tracking

10.1 Cookie Usage

• Essential cookies for app functionality.
• Analytics cookies for usage measurement.
• Preference cookies for personalisation.

10.2 User Control

• Cookie preferences in app settings.
• Option to disable non-essential tracking.
• Clear cookie policy explanations.

11. Data Retention

11.1 Retention Periods

• Active Account: Data stored while account is active.
• Inactive Account: Data deleted after 2 years of inactivity.
• Application Data: Retained for 2 years for identification purposes.
• Support Communications: Retained for 1 year.

11.2 Deletion Procedures

• Secure deletion of personal data.
• Anonymisation of aggregated data.
• Compliance with legal retention requirements.

12. Updates to Privacy Policy

12.1 Change Notification

• Email notification of material changes.
• In-app notification for policy updates.
• 30-day notice period for significant changes.

12.2 Continued Use

Continued use of the Service after policy changes constitutes acceptance of updated terms.